Apologising and complaining
How to apologise, respond to an apology and complain politely but clearly.
- Unnskyld, det var ikke meningen.Sorry, I didn't mean to.
- Beklager at jeg er sen.Sorry I'm late.
- Jeg beklager så mye.I'm really sorry.
- Jeg burde sagt fra tidligere.I should have said something earlier.
- Det går helt fint.That's perfectly fine.
- Ikke tenk på det.Don't worry about it.
- Takk for at du sier fra.Thanks for letting me know.
- Jeg vil gjerne reklamere på denne varen.I'd like to make a complaint about this item.
- Den var ødelagt da jeg åpnet esken.It was broken when I opened the box.
- Jeg vil ha pengene tilbake.I want my money back.
- Dette er ikke det jeg bestilte.This isn't what I ordered.
- Maten var kald.The food was cold.
- Jeg har ventet i over en time.I've been waiting for over an hour.
- Det er tredje gang dette skjer.This is the third time this has happened.
- Kan jeg få snakke med sjefen her?Can I speak to the manager?
- Jeg forstår at du er misfornøyd.I understand that you're unhappy.
- Vi ordner det med en gang.We'll sort it out right away.
- Kan du skru ned musikken litt?Could you turn the music down a bit?
More situations
👋 Greetings and politeness☀️ Small talk and weather🛍️ Shopping☕ Café and restaurant💊 Doctor and pharmacy🚑 Emergencies💼 At work📞 Phone and email🎒 School and kindergarten🏠 Housing and renting🚆 Transport and travel🏦 Bank, NAV and public offices💬 Feelings and opinions📅 Making plans✨ Everyday expressions and idioms😎 Slang and youth language